ao9999 Terms and Conditions
Please read these terms and conditions carefully before using the ao9999 platform. This is a legal agreement between you and us.
1. Introduction and Acceptance
ao9999 (referred to hereafter as "Platform", "we" or "us") provides an online entertainment and betting service for users in Bangladesh. By using this website (https://ao9999.cam) you are considered to have fully agreed to all of the following terms and conditions.
This document is a legally binding agreement between ao9999 and the registered user of the platform. If you disagree with any part of these terms, please refrain from using this platform.
2. Eligibility and Age Requirement
The following eligibility requirements must be met to participate on the ao9999 platform:
- You must be 21 (twenty-one) years of age or older. This platform is only for those aged 21 and above.
- You must act on your own behalf. Managing an account on behalf of another person is prohibited.
- You must access the platform from a region where online betting is not prohibited under applicable law.
- You must be of sound mind and capable of making decisions.
ao9999 may request documents for age or identity verification at any time. Failure to verify may result in the temporary suspension of the account.
3. Account Registration and Management
3.1 Registration Process
To create a valid account on ao9999 you must provide accurate and complete information. The name, address, date of birth and contact details provided at registration must be truthful.
3.2 Single Account Policy
Each user may operate only one account. If the same person opens multiple accounts, those accounts will be closed and all deposited funds may be forfeited.
3.3 Account Security
It is your responsibility to keep your login credentials (username and password) confidential. You are fully responsible for all activity conducted from your account. If you notice any suspicious activity, notify ao9999 support immediately.
3.4 Updating Information
If any of your personal details change, you must update them in your account. Providing false or outdated information may cause problems during account verification.
4. Deposit and Withdrawal Policy
4.1 Deposit Terms
The minimum amount for a deposit on ao9999 is ৳200 (two hundred taka). Accepted payment methods are bKash, Nagad and Rocket. Every transaction is secured by SSL encryption.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are generally processed within 10 to 45 minutes. Account verification must be completed before a withdrawal can be made.
4.3 Transaction Responsibility
ao9999 will not be held responsible for any loss caused by incorrect payment details being provided. Please use the correct mobile banking number when depositing or withdrawing funds.
4.4 Anti-Money Laundering
ao9999 actively works to prevent money laundering and terrorist financing. If an unusual transaction is identified, we may request additional verification and, if necessary, notify the relevant authorities.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; depositing ৳18,000 or more gives the maximum ৳10,000 bonus for a total balance of ৳28,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager 20 times the bonus amount before it can be withdrawn. Example: if you receive a ৳1,200 bonus, you must wager ৳24,000 to become eligible for withdrawal.
5.3 Bonus Usage Rules
- Bonuses may only be used on games designated by ao9999.
- Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
- Multiple bonuses cannot be active at the same time.
- ao9999 reserves the right to modify or cancel any bonus offer.
5.4 VIP Program
The ao9999 VIP program has three tiers: Bronze, Silver and Gold. Weekly cashback rates are: up to 0.4% for Bronze, up to 0.8% for Silver and up to 1.2% for Gold. It is possible to move up to a higher tier through regular play.
6. Game and Betting Rules
6.1 General Game Rules
All games available on ao9999 are powered by reputable third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, Ezugi, NetEnt and Microgaming). Each game has its own rules, which are displayed in the game interface.
6.2 Fair Play Policy
The outcome of all games is determined by an independently tested RNG (Random Number Generator). ao9999 is committed to ensuring a fair and impartial gaming environment.
6.3 Betting Limits
Specific minimum and maximum betting limits apply to each game and betting market. These limits are stated in the game interface. ao9999 reserves the right to change these limits as needed.
6.4 Technical Issues
If a connection is lost mid-game or a technical error occurs, the data stored on the game provider's server will be considered final. ao9999 reserves the right to review any unintended transactions caused by a technical error.
7. Prohibited Activities
The following activities are strictly prohibited on the ao9999 platform:
- Using fraudulent methods, software or automation to gain an unfair advantage in games or bets.
- Creating multiple accounts to commit bonus abuse.
- Attempting to access or control another user's account.
- Attempting to hack or gain unauthorised access to the platform's systems.
- Using ao9999 for money laundering or processing illegal funds.
- Creating or operating an account under a false identity.
- Harassing or intimidating other users, staff or representatives.
- Knowingly exploiting system vulnerabilities or errors.
If evidence of any of the above activities is found, the account will be closed immediately and all balances may be forfeited.
8. Account Suspension and Closure Policy
8.1 Suspension by ao9999
ao9999 reserves the right to temporarily suspend or permanently close any account for the following reasons:
- Violation of these terms and conditions.
- Failure to complete identity or age verification.
- Suspicious or fraudulent activity.
- Instructions from a law enforcement authority.
8.2 Closure by the User
You may request to close your account at any time via live chat or email. Any valid withdrawable balance will be paid out before the account is closed, subject to conditions being met.
9. Privacy and Personal Data
ao9999 is committed to protecting your personal data. Our detailed policy on the collection, use and storage of data can be found on the Privacy Policy page.
By registering on the ao9999 platform you are also giving consent to our privacy policy. Your data will never be sold to third parties, but may need to be disclosed to the relevant authorities to meet legal obligations.
10. Responsible Gaming
ao9999 takes responsible gaming very seriously. We believe that gambling is a form of entertainment, not a source of income.
- You can set deposit limits on your account.
- A self-exclusion (temporary break) option is available if needed.
- If you notice any signs of addiction, please contact us via live chat.
For more information on responsible gaming, please read our Responsible Gaming page. This platform is only for those aged 21 and above.
11. Limitation of Liability
To the maximum extent permitted by applicable law, ao9999 will not be liable for losses arising from the following:
- Internet disconnection or technical failures beyond ao9999's control.
- Errors or delays by a third-party payment provider.
- Losses arising from your failure to maintain the security of your own account.
- Unforeseen or unavoidable circumstances (Force Majeure).
ao9999 constantly strives to improve service quality as a safe and reliable platform. However, in the event of any service interruption, our maximum liability will never exceed the amount deposited by the relevant user during that period.
12. Right to Amend Terms
ao9999 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, we will notify registered users by email or through a notice on the platform.
Continued use of the platform after any changes will be taken as your agreement to the new terms. We therefore recommend checking this page regularly.
13. Contact and Dispute Resolution
If you have any questions or complaints regarding these terms and conditions, please contact us through the following:
- Live Chat: Support is available in Bengali 24/7.
- Email: [email protected]
ao9999 endeavours to resolve all disputes amicably. After a complaint is submitted, our team will review it within a reasonable time and communicate a decision.
For more information, visit our FAQ page or go to the About Us page.